Melissa Bertelo

Melissa Bertolo

Melissa Bertolo is the Certified Welcoming Manager. In this role, she is responsible for leading Welcoming America’s certification efforts and overseeing the certification process. Prior to joining Welcoming America, Melissa gained national and international experience working on immigration issues. Most recently, Melissa served as the Welcome Dayton Program Coordinator, where she was responsible for facilitating community efforts and developing cross-sector strategies to improve immigrants’ and refugees’ successful integration into the community. Under Melissa’s leadership, Dayton became the first Certified Welcoming community in the United States and two of Welcome Dayton’s programs received national recognition as a best practice by the White House Task Force on New Americans. She is tapped nationally for her expertise on the role of government in creating welcoming communities and has spoken at national, regional, and local conferences. 


Melissa earned her B.A. in Environmental and Social Justice from Warren Wilson College and her Master of Social Work and Master of Public Health from New Mexico State University.